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Your Elsaura Smart Ear Cleaner device is backed by a one-mounth warranty. If you experience any issues or defects within 1 month of purchase, simply reach out to us — we’ll make it right with care and efficiency.
We’re here to help! You can reach us anytime by emailing elsaura.info@gmail.com. Our support team typically replies within 24 hours.
Yes, the Elsaura Smart Ear Cleaner Kit™ is safe for children when used under parental supervision. We recommend that an adult handle the device to ensure gentle, proper use and to prevent any accidental misuse. The soft silicone tip and live camera feed help you clean your child’s ears with care and precision.
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