Terms of service

Terms of Service

Last Updated: June 5, 2026

Welcome to our store. By accessing our website and purchasing our products, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.

1. Acceptance of Terms

By accessing, browsing, or using our website, you agree to these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, please do not use our website.

2. Products and Services

We strive to ensure that all product descriptions, images, prices, and availability information are accurate. However, we reserve the right to:

  • Modify product information without prior notice.
  • Discontinue products at any time.
  • Limit product quantities available for purchase.
  • Refuse or cancel orders at our discretion.

3. Pricing and Payments

  • All prices displayed on our website are listed in Pakistani Rupees (PKR).
  • We reserve the right to change prices without prior notice.
  • Payment must be completed before order processing unless Cash on Delivery (COD) is selected.

4. Order Acceptance

After placing an order, you will receive an order confirmation. This confirmation does not guarantee acceptance of your order.

We reserve the right to cancel or refuse any order due to:

  • Product unavailability.
  • Pricing errors.
  • Suspected fraudulent activity.
  • Incomplete or incorrect customer information.

5. Shipping and Delivery

We aim to process and dispatch orders promptly. Delivery times are estimates and may vary depending on location, courier services, weather conditions, or other unforeseen circumstances.

We are not liable for delays caused by third-party shipping providers.

6. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy. By making a purchase, you agree to the terms outlined in that policy.

7. Intellectual Property

All content on this website, including but not limited to:

  • Text
  • Images
  • Graphics
  • Logos
  • Product descriptions
  • Website design

is the property of the store and may not be copied, reproduced, distributed, or used without written permission.

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to our systems.
  • Interfere with the operation of the website.
  • Submit false or misleading information.

9. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • Use of our products.
  • Inability to use our website.
  • Delayed deliveries.
  • Website interruptions or technical issues.

Our maximum liability shall not exceed the amount paid for the purchased product.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of information as described in that policy.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes become effective immediately upon posting on the website.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Email: elsaura.info@gmail.com
Phone/WhatsApp: 0370-9885494

By using our website and placing orders, you acknowledge that you have read, understood, and agreed to these Terms of Service.